Last updated: 23 September 2026, 12:00
Operation of the EOS Club® Platform and EOS Club® Websites
The sub-processors listed below are directly involved in the operation of the EOS Club® Platform or the EOS Club® Websites and work directly with selected personal data of members and other persons specified below.
| Sub-processor | Platform | Website | Purpose of processing | Scope of data |
|---|---|---|---|---|
| Geetoo Technology s.r.o. | yes | no | Production infrastructure of the Platform and its operation. | All personal data processed in the Platform. |
| Hetzner Online GmbH | yes | yes | Hosting of the Websites and supporting applications for monitoring the operation of the Platform. |
Public content of the websites (e.g. team rosters, contact details, photographs). Personal data contained in Platform error reports (in particular IP addresses and similar). |
| Google Cloud EMEA Limited (Google Cloud Storage) | yes | no | File storage (documents, images and similar) and separate backup storage (with a limited retention period). | All personal data processed in the Platform. |
| Sinch Sweden AB (Mailgun) | yes | yes | Sending transactional and bulk emails from the Platform and from the Websites. | Email address and name of the addressees, content of the emails. |
| Apple Distribution International Limited (APNs, App Store) | yes | no | Delivery of push notifications to the mobile application (iOS). | Device identifiers (push tokens) and content of the notifications. |
| Google Ireland Limited (Firebase Cloud Messaging) | yes | no | Delivery of push notifications to the mobile application (Android and iOS). | Device identifiers (push tokens) and content of the notifications. |
| Google Ireland Limited (reCAPTCHA, Google Maps) | yes | yes | Protection of forms against misuse and display of maps in the Platform and on the Websites. | IP address and technical data of the browser or device, addresses shown on the map. |
| THINline s.r.o. (Český hosting) | no | yes | Hosting of the CMS and parts of the Websites. | Published and not yet published content of the Websites. |
Customer support
We use the sub-processors listed below solely for the provision of our customer support; they contain and work only with the personal data that you, as our customers, communicate to our customer support. We ourselves do not pass on to them any personal data processed in the operation of the EOS Club® Platform or the EOS Club® Websites.
| Sub-processor | Purpose of processing | Scope of data |
|---|---|---|
| Gleap GmbH | Customer support and help centre. | Data sent to support@eos.cz (and any other email addresses designated for communication with support) or via the chat in the help centre. |
| Atlassian Pty Ltd (Jira Cloud) | Recording and resolution of reported bugs and requests for changes to the platform. | Some of the data you send to our customer support may be recorded in the Jira tool (screenshots and similar). |
| Zoho Corporation B.V. (Zoho Mail, Bigin CRM) | Operation of company email and operation of the CRM for communication with our customers. | Contact details of the representatives of organisations and content of the email communication. |
| Anthropic Ireland, Limited (Claude) | Assistance with analysis and preparation of replies. | Content of parts of selected messages and attachments sent only to support@eos.cz or support@eosclub.app, or within the chat in the support centre. |
| CloudTalk, s.r.o. | Telephone exchange of customer support. | Telephone number and name of the caller, content of the call. |
Identification details of the sub-processors
| Legal name | Registered office | Company ID / registration | Country of data processing |
|---|---|---|---|
| Geetoo Technology s.r.o. | 5. května 1746/22, 140 00 Prague 4 – Nusle, Czech Republic | Id. No. 26846993 | Czech Republic (EU) |
| Hetzner Online GmbH | Industriestr. 25, 91710 Gunzenhausen, Germany | HRB 6089 | EU |
| Google Cloud EMEA Limited | 70 Sir John Rogerson's Quay, Dublin 2, Ireland | reg. no. 660412 | EU |
| Sinch Sweden AB | Lindhagensgatan 112, Stockholm, Sweden | reg. no. 556747-5495 | EU |
| Google Ireland Limited | Gordon House, Barrow Street, Dublin 4, Ireland | reg. no. 368047 | Globally / USA (EU-U.S. Data Privacy Framework) |
| Apple Distribution International Limited | Hollyhill Industrial Estate, Hollyhill, Cork, Ireland | CRO 470672 | Globally / USA (EU-U.S. Data Privacy Framework) |
| THINline s.r.o. | Jeseniova 1196/52, 130 00 Prague 3, Czech Republic | Id. No. 26747359 | Czech Republic (EU) |
| Gleap GmbH | Am Dorfplatz 3, 6858 Schwarzach, Austria | FN 534390 v | EU |
| Atlassian Pty Ltd | Level 6, 341 George St, Sydney NSW 2000, Australia | ABN 53 102 443 916 | EU |
| Zoho Corporation B.V. | Beneluxlaan 4B, 3527 HT Utrecht, Netherlands | KvK 63503387 | EU |
| Anthropic Ireland, Limited | 6th Floor, South Bank House, Barrow Street, Dublin 4, Ireland | CRO 760497 | USA (EU-U.S. Data Privacy Framework, standard contractual clauses) |
| CloudTalk, s.r.o. | Tallerova 4, 811 02 Bratislava, Slovakia | Id. No. 46 817 832 | EU |
